FAQ

General

  • Easy and Hassle-free booking
  • Selection of your own seats
  • Choose your convenient time, boarding/dropping point and favorite buses

Online bus ticket booking is simple and easy. You can book your tickets at the comfort of your house sofa or wherever you are. You can book your bus tickets through your mobile, desktop, laptops, iPad etc.

Skip the line and book your bus tickets in no time.

Booking

No, Registration is not compulsory to book the tickets. For searching for buses you don’t required any registration. Register with bustoll.com and get regular updates of latest offers and coupons.

It is easy to book bus ticket online. Search, select and pay. You will receive an email and SMS after booking the ticket which acts as your boarding pass. You may also take a print out of the ticket with valid ID while boarding.

There are no extra or hidden charges, comparing to offline booking. Instead, you may get discounts and offers by booking online.

Tickets

For most of the operators you can show the booking confirmation SMS received, for some operators there will be instructions in the ticket about carrying the ticket printouts.

You can easily take the printout from our website busstoll.com/print by just entering your ticket PNR number.

 Also a copy of the ticket will be sent to your provided email address. You can also call our 24/7 customer care if you come across any problem about getting the tickets.

You just need to login into your account and you can resend your confirmation SMS.

Payment

We accept Internet banking, Credit Cards and Debit Cards (Visa, MasterCard, American Express and Maestro Cards), we accept payment through Paytm.mWe accept cards that are issued in India only.

Transactions on Bustoll.com are very safe and secure the best-in-class security. bustoll use Secure Socket Layers (SSL) https:// data encryption.

At present, we don’t have such options. (Note: for security reasons, your credit/debit card details will not be stored in our repository).

Cancellation

Yes, you can cancel the bus tickets booked through bustoll before the cutoff time on the date of journey. Terms of cancellation may vary from one bus operator to another.

To cancel the ticket you can go to www.bustoll.com/cancel , enter your PNR number and proceed for cancellation. Please check the terms and conditions before cancelling the bus tickets. The terms and condition will be available at the time of booking and on the tickets. Sometimes cancellation charges may vary from one bus operator to another bus operator

Few operators accept partial cancellation. There are terms and conditions provided at the time of booking for cancellation. Please check our page www.bustoll.com/cancel.

You will get the confirmation SMS after cancellation of the tickets and also a mail will be sent regarding cancellation.

Refund

If the cancellation or the bus is missed due to the bus operator’s fault then 100% refund available. In case of any other reason, there will be no refund.

You can get the refund as per the cancellation policy. The refund can be credited your payment account through which you have booked the ticket. For any other Issues WhatsApp or Call Us : 7708 118 118 , Mail Us : support@bustoll.com

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